A woman has raised concerns online after an unpleasant experience at Cold Stone, Admiralty, where she claims the ice cream sold to her was spoilt and emitted a strong, unpleasant smell.
According to her, staff allegedly asked her to try other flavours to confirm if the ice cream had gone bad, a move she described as “ridiculous.”
Customer raises alarm over allegedly spoilt ice cream
The woman shared that she noticed the foul smell immediately upon receiving her order, prompting her to question the quality and safety of the products being sold at the outlet.
She emphasised that such incidents could be dangerous for customers and reflect poorly on the brand.
The incident quickly gained traction on social media, with many Lagosians expressing disbelief and calling for stricter quality control measures at ice cream and food outlets.
Social media reactions
@Geehadilohn commented: “If only Nigerians understood “Cold Chain storage” and the implication of breaking it, they will be weary of frozen foods in Nigeria.”
@Nonso_Automation commented: “Every chance “Lagos smells”
@ItsEarl69 commented: “Situations like this remind us how important quality control and customer trust are in the food industry. One negative experience can quickly overshadow brand reputation, making accountability and responsiveness essential.”
Watch the video below…
Woman calls out Cold stone at Admiralty for allegedly selling spoilt ice cream 🙆🏼♂️🍦 pic.twitter.com/GAu7pzgeGH
— Oyindamola🙄 (@dammiedammie35) December 26, 2025
