- In a video shared by @texture_lounge on TikTok, the client said she visited the vendor’s store and paid the staff directly. The clip captures a tense exchange as the vendor insists she can’t release the wigs without proof of payment.
A Nigerian hair vendor has confronted a client who claimed to have paid ₦502,000 to one of the vendor’s staff for two wigs. However, the vendor denied receiving the payment, noting that one of the wigs alone costs ₦710,000.
In a video shared by @texture_lounge on TikTok, the client said she visited the vendor’s store and paid the staff directly. The clip captures a tense exchange as the vendor insists she can’t release the wigs without proof of payment.
“I came to your shop personally, not online. I met your staff and sent her the money—₦492,000 plus ₦10,000 delivery fee. I won’t take it lightly.”
“I’ll come to Enugu from Abuja for my money or my wig. Her name is Chidera, your staff. I paid for Chinese hair, 14 inches, and a 14-inch deep wave.”
The vendor denied any knowledge of the transaction, stating there was no record of the client’s order.
“Why would you send money to my staff? Your name is not in my records. I log every order I receive, and I can’t find yours.”
“I’ve told you, you’ve probably been scammed. You said it was last month—I still have no record. And by the way, 40-inch deep wave is about ₦710,000 on my page.”
The heated exchange ended without resolution, as both parties stood their ground. While the vendor denied responsibility, the client insisted she paid in person.
The video sparked mixed reactions online, with many viewers weighing in on the dispute.
Yhang: “You are just playing with your business , don’t get you angry as how , Your walk in store na for decoration ?”
Cilla❤️✅: “Call your staff and deal with the staff instead. The customer doesn’t deserve all this.”
Debrralove🌸: “Alot of Nigerian Vendors need to learn customer relationship, what do you mean by a customer that walked should know not to pay to your staff, who you haven’t investigated.”
Impearled 96 Beauty: “But why is the customer calling the owner of the shop, did she do business with her? She should be talking to Chidera.”
ad: “Your staff represents you! Whatever the staff does is a representation of your brand so don’t attack the customer.”
neye_chi: “Your staff is an extension of your business. Let your staff be called to order immediately.”
Tinah Tariye Koko: “Thank you for posting. My list of vendors wey I no go ever patronize don deh long ooo.”
THE FRAGRANCE HOUSE OF SCENT: “A customer pay to your staff, which was wrong in the first place ,this said staff is your PA , your personal assistant, simple thing to do is call your PA, and rectify the issue, everything isn’t an online issue. This is something that can be easily rectified.”
mhiz blessing 🥰😘: “Stop shouting first, ask for payment evidence and ask your staff too, if there’s a cctv camera in your store check if she truly came there.”
